Standardized Questionnaires for User Experience Evaluation: A Systematic Literature Review

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dc.creatorDíaz Oreiro, Ignacio
dc.creatorLópez Herrera, Gustavo
dc.creatorQuesada Quirós, Luis
dc.creatorGuerrero Blanco, Luis Alberto
dc.date.accessioned2020-02-26T21:23:52Z
dc.date.available2020-02-26T21:23:52Z
dc.date.issued2019
dc.date.updated2020-02-26T17:17:33Z
dc.description.abstractStandardized questionnaires are one of the methods used to evaluate User Experience (UX). Standardized questionnaires are composed of an invariable group of questions that users answer themselves after using a product or system. They are considered reliable and economical to apply. The standardized questionnaires most recognized for UX evaluation are AttrakDiff, UEQ, and meCUE. Although the structure, format, and content of each of the questionnaires are known in detail, there is no systematic literature review (SLR) that categorizes the uses of these questionnaires in primary studies. This SLR presents the eligibility protocol and the results obtained by reviewing 946 papers from four digital databases, of which 553 primary studies were analyzed in detail. Different characteristics of use were obtained, such as which questionnaire is used more extensively, in which geographical context, and the size of the sample used in each study, among others.es_ES
dc.description.procedenceUCR::Vicerrectoría de Investigación::Unidades de Investigación::Ingeniería::Centro de Investigaciones en Tecnologías de Información y Comunicación (CITIC)es_ES
dc.description.procedenceUCR::Vicerrectoría de Docencia::Ingeniería::Facultad de Ingeniería::Escuela de Ciencias de la Computación e Informáticaes_ES
dc.description.sponsorshipUniversidad de Costa Rica/[834-B4-412]/UCR/Costa Ricaes_ES
dc.description.sponsorshipUniversidad de Costa Rica/[326-B9-107]/UCR/Costa Ricaes_ES
dc.identifier.citationhttps://www.mdpi.com/2504-3900/31/1/14
dc.identifier.codproyecto834-B4-412
dc.identifier.codproyecto326-B9-107
dc.identifier.doi10.3390/proceedings2019031014
dc.identifier.issn2504-3900
dc.identifier.urihttps://hdl.handle.net/10669/80650
dc.language.isoen_USes_ES
dc.relation.ispartof
dc.rightsacceso abierto
dc.sourceProceedings, vol.31(1), pp.1-12es_ES
dc.subjectUser experiencees_ES
dc.subjectUX evaluationes_ES
dc.subjectStandardized questionnaireses_ES
dc.subjectAttrakDiffes_ES
dc.subjectUEQes_ES
dc.subjectmeCUEes_ES
dc.titleStandardized Questionnaires for User Experience Evaluation: A Systematic Literature Reviewes_ES
dc.typeartículo original

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