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dc.creatorMata Serrano, Jean Carlo
dc.creatorDíaz Oreiro, Ignacio
dc.creatorLópez Herrera, Gustavo
dc.creatorGuerrero Blanco, Luis Alberto
dc.date.accessioned2023-11-03T15:43:50Z
dc.date.available2023-11-03T15:43:50Z
dc.date.issued2022-03
dc.identifier.citationhttps://link.springer.com/chapter/10.1007/978-3-030-96293-7_43es_ES
dc.identifier.isbn978-3-030-96293-7
dc.identifier.isbn978-3-030-96292-0
dc.identifier.urihttps://hdl.handle.net/10669/90283
dc.description.abstractStandardized questionnaires are widely used instruments to evaluate UX and their capture mechanism has been implemented in written form, either on paper or in digital format. This study aims to determine if the UX evaluations obtained in the standardized UEQ questionnaire (User Experience Questionnaire) are equivalent if the response capture mechanism is implemented using the traditional written form (digitally) or if a conversational voice interface is used. Having a UX evaluation questionnaire whose capture mechanism is implemented by voice could provide an alternative to collect user responses, preserving the advantages present in standardized questionnaires (quantitative results, statistically validated, self-reported by users) and adding the ease of use and growing adoption of conversational voice interfaces. The results of the case study described in this paper show that, with an adequate number of participants, there are no significant differences in the results of the six scales that make up UEQ when using either of the two response capture mechanisms.es_ES
dc.description.sponsorshipUniversidad de Costa Rica/[834-C1-013]/UCR/Costa Ricaes_ES
dc.description.sponsorshipUniversidad de Costa Rica/[834-B7-766]/UCR/Costa Ricaes_ES
dc.language.isoenges_ES
dc.sourceInternational Conference on Information Technology & Systems. San Carlos, Costa Rica. 9-11 de febrero de 2022es_ES
dc.subjectQUESTIONNAIRESes_ES
dc.subjectUSERes_ES
dc.subjectCOMPARISONes_ES
dc.subjectHUMAN-COMPUTER INTERACTIONes_ES
dc.titleComparing written and voice captured responses of the user experience questionnaire (UEQ)es_ES
dc.typecomunicación de congresoes_ES
dc.identifier.doi10.1007/978-3-030-96293-7_43
dc.description.procedenceUCR::Vicerrectoría de Docencia::Ingeniería::Facultad de Ingeniería::Escuela de Ciencias de la Computación e Informáticaes_ES
dc.description.procedenceUCR::Vicerrectoría de Investigación::Unidades de Investigación::Ingeniería::Centro de Investigaciones en Tecnologías de Información y Comunicación (CITIC)es_ES
dc.identifier.codproyecto834-C1-013
dc.identifier.codproyecto834-B7-766


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