Show simple item record

dc.creatorLópez Herrera, Gustavo
dc.creatorPacheco Hernández, Alexia
dc.creatorCocozza Garro, Francisco José
dc.creatorGarbanzo Quirós, Diana
dc.creatorAymerich Fuentes, Brenda
dc.creatorMarín Raventós, Gabriela
dc.date.accessioned2018-01-18T16:49:07Z
dc.date.available2018-01-18T16:49:07Z
dc.date.issued2016
dc.identifier.citationhttps://link.springer.com/chapter/10.1007%2F978-3-319-49094-6_20es_ES
dc.identifier.isbn978-3-319-49093-9
dc.identifier.isbn978-3-319-49094-6
dc.identifier.urihttp://hdl.handle.net/10669/73881
dc.description.abstractGQM+Strategies is an approach that aligns the business goals at each level of an organization to strategies and assesses the achievement of goals. The IDEAL model is an organizational improvement model. In this paper, we present our experiences applying the IDEAL model and GQM+Strategies to conduct continuous software process improvement (SPI) and establish a measurement program in a large multi-industry state-owned company. Our goal is to provide evidence of the use of these methods and models in such complex scenarios. The motivation for this paper was the lack of “from the trenches” perspectives on SPI in this kind of contexts. The main challenges faced during the experiences reported in this paper include: rigid control structures used to manage and monitor IT investment, inadequate or incomplete use of other measurement methods, and lack of continuous improvement culture (due to many years in a monopolistic industry). Moreover, we present ways in which we combined GQM+Strategies and the IDEAL model to deploy a continuous process improvement program in a context of limited resources and serious business threats, and to convince the company employees of the need for process improvementes_ES
dc.description.sponsorshipUniversidad de Costa Rica/[834-B4-412]/UCR/Costa Ricaes_ES
dc.language.isoen_USes_ES
dc.sourceProduct-Focused Software Process Improvement (pp 311-326).Springer, Chames_ES
dc.subjectSoftware engineeringes_ES
dc.subjectSoftware process improvementes_ES
dc.subjectIDEAL modeles_ES
dc.subjectGQM+Strategieses_ES
dc.subjectMeasurementes_ES
dc.subjectLarge multi-industry state-owned companyes_ES
dc.subjectExperience reportes_ES
dc.titleGQM+Strategies and IDEAL: A Combination of Approaches to Achieve Continuous SPI An Experience Report in a Large Multi-industry State-Owned Companyes_ES
dc.typeinfo:eu-repo/semantics/conferenceObjectes_ES
dc.typeObjeto de conferenciaes_ES
dc.identifier.doi10.1007/978-3-319-49094-6_20
dc.description.procedenceUCR::Investigación::Unidades de Investigación::Ingeniería::Centro de Investigaciones en Tecnologías de Información y Comunicación (CITIC)es_ES
dc.identifier.codproyecto834-B4-412


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record